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Dev Tools & Micro-SaaS Webapps Stack Exchange · 2024-02-19

Which email headers make Gmail group replies into one thread

邮件头怎么写才能让 Gmail 把回复归并进同一会话

At a glance · 30-second read
  • WhoWebapps Stack Exchange · 2024-02-19 · 1 replies
  • The askWhich email headers make Gmail group replies into one thread
  • The openingA deliverability+threading checker: paste raw headers, get fixes — sold as an API to sending platforms.

What was actually said

“Program-sent emails always start a new thread and users can't find history. No authoritative doc explains the References/In-Reply-To/Subject combination.”

— Webapps Stack Exchange · 2024-02-19 · webapps.stackexchange.com/questions/173922/email-hea…

Background and pain

The pain

Broken threading in transactional/support mail directly hurts conversion and support efficiency; every SaaS/e-commerce sender hits the same wall.

A buildable angle

The opening

A deliverability+threading checker: paste raw headers, get fixes — sold as an API to sending platforms.

How to validate it

  1. Read the whole thread and note the recurring scenarios — repetition is the density of the need.
  2. Search existing tools around "email / deliverability" and check which single step they actually cover.
  3. Put up a one-line landing page, share it back to Webapps Stack Exchange, and see whether anyone asks about pricing.

Existing options

Google 官方文档Stack Overflow 零散答案

From the thread · top comments

I guess my search-fu was off, I found my answer with some further research shortly after posting. Looks like as of 2019, emails require a References header referencing the previous message's Message-ID in order to be grouped into a conversation. This is also described in the GMail help article about conversation grouping : Emails are grouped if each message meets the following: The same recipients, senders, or subject as a previous message A reference header with the same IDs as a previous message Sent within one week of a previous message So the solution is to keep track of the Message-ID whe

— Jason C · ▲ 1
Open the source thread

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